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Data Protection

Data protection

Brunswick Dental Practice complies with the 1998 Data Protection Act and the Freedom of Information Act 2000, and this Policy describes our procedures for ensuring that personal information about patients is processed fairly and lawfully.

In order to provide you with a high standard of dental care and attention, we need to hold personal information about you. This personal data comprises:

  • Personal details such as your name, age, address, telephone numbers, email address and your general medical practitioner;
  • Your past and current medical and dental condition;
  • Radiographs, clinical photographs and study models;
  • Information about the treatment we have provided or propose to provide (and its cost);
  • Notes of conversations or incidents that might occur for which a record needs to be kept;
  • Records of consent to treatment;
  • Any correspondence (relating to you) with other healthcare professionals: such as referrals to specialists, for example.

We need to keep comprehensive and accurate personal data about our patients in order to provide them with safe and appropriate dental care.

We will process personal data that we hold about you in the following way:

We will retain your dental records while you are a practice patient. If you cease to be a patient, we will continue to hold them for at least another eleven years, or in the case of children until they reach the age of 25, whichever is the longer.

Personal data about you is held in the practice’s computer system and/or in a manual filing system. The information is not accessible to the public and only authorised members of staff have access to it. Our computer system has secure audit trails and we back up information on every working day.

In order to provide proper and safe dental care, we may need to disclose personal information about you to:

  • Your general medical practitioner;
  • The hospital or community dental services;
  • Other health professionals caring for you;
  • Dental Insurance Companies of which you are a member.
  • Private dental schemes of which you are a member.

Disclosure will take place on a “need-to-know” basis. Information will only be given to those individuals/organisations who need to have it in order to provide care to you and for the proper administration of Government (whose personnel are also covered by strict confidentiality rules). The recipient will only be given the information that they need to know for these purposes.

In very limited circumstances or when required by law or by a court order, personal data may have to be disclosed to a third party not connected with your dental care. In all other situations, disclosure that is not covered by this Policy will occur only when we have your specific consent. Where possible you will be informed of these requests for disclosure.

You have the right to access the data that we hold about you and to receive a copy. Access may be obtained by making a request in writing. We will levy a fee of £10 for records that are copied. If a request is made to copy x-rays, an extra charge of £40 will be made. We will provide a copy of the record within 40 days of receipt of the request and fee and an explanation of your record should you require it.

If you move to another dental practice we may (at our discretion) loan original x-rays and provide copy notes direct to that practice free of charge on receipt of a written request from them to do so.

If you do not wish personal data we hold about you to be disclosed or used in the way that is described in this Policy, please discuss the matter with your dentist. You have the right to object, but please remember that this may affect our ability to provide you with dental care.

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We’re feeling the love this #FeedbackFriday 💙

A huge thank you to all of our wonderful patients who take the time to share their kind words and feedback—it truly means the world to us.

Read our heartfelt email from a patient and see why we love what we do.

A special shoutout to Matthew and Jo for going above and beyond—your care and dedication never go unnoticed! 🌟

Here’s to more smiles, great care, and the amazing community we’re lucky to be part of.

#ThankYou  #TeamBrunswickDental #Gratitude
We are now closed for Spring Bank Holiday weekend, we will re-open 9am on Tuesday 27th May. Have a fantastic weekend everyone ☀️ 

🅿️🅿️ For those patients on our ‘Practice Plan’ maintenance plan please call 0808 1698 117 for emergency cover.

ℹ️ For all other patients please call NHS 111.
🦷✨ New Patients Welcome! ✨🦷

Looking for quality dental care? Brunswick Dental are accepting new private patients - limited spots available! 🌟

👉 Call us today on 0191 236 81 91 to register your enquiry.
✉ Email us at info@brunswickdental.dental
🌐 Visit our website to explore our fantastic membership options: www.brunswickdental.dental

Act fast and secure your spot for a healthier, brighter smile today! 😁

#BrunswickDental #NewPatients #DentalMemberships #LimitedSpaces #YourSmileMatters #BookToday #DentistNewcastle #NorthEastDentist
🚨 Fractured Front Tooth? That’s exactly what brought this patient to us – he needed a fixed solution, and fast. 🦷✨

After visiting us for a FREE dental implant consultation, he walked away with his confidence (and his smile) fully restored. 💪😁

If you’re in a similar situation, don’t wait – we’re here to help. Call us today on 0191 236 8191 for more information or to book your free consultation! 📞👨‍⚕️ #DentalImplants #SmileRestoration #ConfidentSmile #FreeConsultation #BeforeAndAfter
📣 Summer Clear Aligner Offer – Now Live! 😁☀️

Ready to transform your smile? Our Summer Smile Deal is officially on – and it’s too good to miss!

🌟 What’s included:
✅ FREE Consultation
✅ FREE Teeth Whitening
✅ FREE Retainers
💸 That’s a saving of over £500!
🗓️ Offer ends 1st September 2025

Why wait? Straighten your teeth virtually invisibly and smile with confidence this summer!

📞 Call us today 0191 236 8191 or
🌐 Visit brunswickdental.dental

#SummerSmile #ClearAligners #BrunswickDental #SmileConfidently #DentalOffer #StraightTeeth #3DentalAligners
We are now closed for May Day Bank Holiday weekend, we will re-open 9am on Tuesday 6th May. Have a lovely weekend everyone ☀️ 

🅿️🅿️ For those patients on our ‘Practice Plan’ maintenance plan please call 0808 1698 117 for emergency cover.

ℹ️ For all other patients please call NHS 111.
🦷✨ Today we’re celebrating National Dental Hygiene and Therapy Day – marking the anniversary of Direct Access coming into effect in 2013!

But what is Direct Access? It means patients can see a dental hygienist or therapist without needing a dentist’s referral – giving you easier, quicker access to essential care.

Our skilled dental hygienists and therapists play a vital role alongside our dentists, providing treatments like:
✔️ Professional scale & polish
✔️ Air polishing for a brighter smile
✔️ Gum health treatments
✔️ Oral hygiene advice to keep your teeth and gums healthy

✅ We still have appointments available for Direct Access bookings! Whether you’re due a clean or want to refresh your smile, get in touch today – no dentist referral needed.

📞 0191 236 8191

Let’s keep those smiles healthy and sparkling! 😁
✨ Smile gap? We’ve got you covered! ✨
Check out this amazing transformation using a dental implant – the gold standard for a permanent, natural-looking smile.

Why choose us?
🏆 Award-winning implant dentist
🦷 Fit over 1600 dental implants
📚 Mentor to other dentists learning the latest implant techniques
✅ 98% success rate
💬 Friendly, professional care from start to finish

Want to know more? Got a gap or looking for a permanent solution?
📞 Call us on 0191 236 8191 or
📩 Drop us a message – we’re happy to help!

#DentalImplants #SmileTransformation #BeforeAndAfter #BrunswickDental #ImplantDentist #PermanentSmile #DentalCare #ConfidenceStartsHere #dentsplyimplants
🐣 We are now closed for Easter weekend, we will re-open 9am on Tuesday 22nd April. Have a lovely weekend everyone 🐣

🅿️🅿️ For those patients on our ‘Practice Plan’ maintenance plan please call 0808 1698 117 for emergency cover.

ℹ️ For all other patients incase of an emergency please call NHS 111.

#dentistnewcastle #happyeaster
🌍✨ Worldwide recognition for our very own Nigel! 🦷📚

We’re beyond proud to announce that our Practice Owner and Principal Dentist, Nigel, has been featured in the latest Ethoss Dental Implant Case Study Book — a global celebration of excellence in implant dentistry! 💪🌟 @ethossregeneration 

With over 1600 implants placed since 2016, a passion for cutting-edge technology and a dedication to mentoring fellow dentists, Nigel continues to set the bar high.

When it comes to permanent, fixed solutions — he’s the dentist you can trust.

#DentalExcellence #EthossRecognition #DentalImplants #ImplantDentist #TrustedExpert #Mentor #WorldClassDentistry #NigelSmiles #Ethoss #DentsplyDentalImplants #DentistNewcastle
🌸 Our Spring Newsletter is here! 🌸
Meet our new dentist, catch up on some exciting team news, and dive into this season’s hot topic: what causes toothache and how regular check-ups can help stop it in its tracks. 🦷✨

We’re also spotlighting the powerful link between oral health and overall wellbeing, plus a special focus on children’s teeth grinding—a timely issue with mental stress in the spotlight.

📰 There’s plenty to smile about—head to the link in our bio to read the full newsletter!

#SpringSmiles #OralHealthMatters #DentalWellness #ToothacheTips #HealthySmiles #ChildrensDentalHealth #DentistNewcastle
If your dentures don’t fit like they used to before — you’re not alone. Just like many of Dr Gough’s happy patients, you can feel confident, comfortable, and proud of your smile again. 🙌

✅ Natural look
✅ Better fit
✅ Boosted confidence

📍 At Brunswick Dental, we can help you by creating dentures that feel good and look great. Ready for your own before-and-after moment?

👉 Book your consultation today.
Let’s bring back that confident smile! 😄

#BrunswickDental #DentureUpgrade #SmileTransformation #ConfidentSmile #BeforeAndAfter #DrGoughSmiles #DentistNewcastle